Description : Universal Sales Agent. Company : Henry Schein. Location : Florida
What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together. Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we! If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you! Job Summary: DentalPlans.com is looking for a Universal Sales Agent to work in an inside sales role, selling and supporting various dental savings plans (DSPs). The Universal Sales Agent will handle both inbound and outbound calls, working with a diverse set of consumers to identify their needs and make recommendations for the appropriate plan. The successful candidate will be highly self-motivated and driven by sales success and performance. Scope of Responsibilities:
- Effectively probe for consumer needs and Identify the best product for each consumer and/or their family.
- Drive continuous sales goal achievement and results in a high performing sales environment
- Achieve/Exceed monthly sales and performance goals/KPIs.
- Develop a strong relationship with consumers, connect meaningfully and communicate professionally
- Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process
- Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
- Follow a structured call flow process focused on sales and compliance.
- Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
- Document all call information according to standard operating procedures
- Actively participates in training and coaching on an ongoing basis to improve performance
- Adhere to all position and company policies, follow scripts and designated sales processes
- Required: 2-3 years of Call Center Sales experience
- High-energy personality, enthusiastic, ambitious, positive attitude
- Possess assertive sales orientation with a passion for helping others
- Organized, detail and process oriented, customer focused, self-motivated, team player
- Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
- Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
- Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
- Bilingual (English and Spanish) or multilingual is a plus.
- Proficient key-boarding skills and Microsoft Office desired.
- Dual screen usage abilities a must!
- Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.
